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Terms and Conditions

My New Dawn Hypnotherapy · Effective: June 2026 · Last updated: August 9, 2026
These terms constitute a legally binding agreement. By booking a session you confirm you have read and agree to these terms in full.

1. Services

My New Dawn Hypnotherapy ("we," "us," "Dawn") provides private hypnotherapy sessions delivered by video conference. The core service is Your New Dawn — a 90-minute one-on-one hypnotherapy session held in Dawn's private Zoom room, which you enter through the unique session link sent to you before your appointment.

Optional add-ons include a copy of your session audio and personalized hypnosis audio, subject to availability and current promotional terms.

2. Not a Medical or Mental Health Service

Hypnotherapy is a complementary wellness service. It is not a substitute for medical treatment, psychotherapy, psychiatric care, or any licensed mental health service. Dawn is a certified hypnotherapist, not a licensed physician, psychologist, or therapist.

By booking, you confirm that you are not seeking and will not use hypnotherapy as a replacement for professional medical or psychological care. If you are currently under the care of a medical or mental health professional, you agree to inform them of your intent to pursue hypnotherapy.

3. Who Can Book

4. Payment

Payment is collected at the time of booking through Calendly's secure checkout, powered by Stripe. Where a package, an add-on, or a session is arranged directly with Dawn, she may instead send you a Stripe invoice payable online. All prices are listed in US dollars, and payment is required in full before your session is confirmed unless the invoice states otherwise.

By providing payment information, you authorize us to charge the total amount selected at checkout, including any optional add-ons chosen during booking.

5. Cancellation and Rescheduling

You may reschedule your session up to 24 hours before your scheduled start time at no charge using the reschedule link provided in your confirmation email.

Cancellations made more than 24 hours before the session will receive a full credit toward a future session. Cancellations made within 24 hours of the session are non-refundable. No-shows are non-refundable.

We reserve the right to cancel or reschedule sessions due to illness, emergency, or technical failure. In such cases you will receive a full refund or priority rebooking at your preference.

6. Recording, Transcripts and Session Records

Your session is recorded and transcribed as part of how the practice works, and by booking you consent to this. Two things happen:

These records exist so that Dawn can prepare your script, your session materials, and the plan for your next session. They are held under the Privacy Policy, are never used for marketing, and are never published.

If you would prefer your session not to be recorded, tell Dawn before it begins and she will arrange that with you.

If you have selected the session audio add-on, a copy is delivered to your email address within 48 hours.

You may not record any session yourself without prior written consent from Dawn.

7. Personalized Hypnosis Audio and Scripts

If you have selected the Personalized Hypnosis Audio add-on, a custom audio file is created from your session content and delivered within 48 hours. This audio is for your personal use only and may not be shared, redistributed, or used commercially.

Your personalized script and audio are prepared by Dawn using AI-assisted tools that work from your session content. Section 4 of the Privacy Policy names the providers involved and what each one receives.

8. Informed Consent for Hypnotherapy

By booking a session, you acknowledge that:

9. Limitation of Liability

To the maximum extent permitted by law, My New Dawn Hypnotherapy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for your session.

10. Intellectual Property

All content on mynewdawn.life — including text, design, scripts, techniques, and audio materials — is the intellectual property of My New Dawn Hypnotherapy. You may not reproduce, distribute, or create derivative works without written permission.

11. Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Orange County, California.

12. Changes to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance of the updated terms. The effective date at the top of this document reflects the most recent revision.

13. SMS Messaging

If you provide a mobile number and opt in, we send appointment confirmations, reminders, and service replies. Text messages are sent through Twilio, our messaging provider. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell, rent, or share mobile numbers or SMS consent with third parties for marketing. SMS is not encrypted, so we never include clinical or session content in text messages — only scheduling and portal notifications.

14. Contact

Questions about these terms: dawn@mynewdawn.life

Privacy Policy

My New Dawn Hypnotherapy · Effective: June 2026 · Last updated: August 9, 2026
Your privacy is important to us. This policy explains what we collect, why, and how it is protected.

1. Who We Are

My New Dawn Hypnotherapy is operated by Dawn, a certified hypnotherapist offering private sessions globally via mynewdawn.life. For privacy inquiries: dawn@mynewdawn.life

2. Information We Collect

Information you provide:

Information created during your session:

Information collected automatically:

3. How We Use Your Information

We do not use your information for advertising. We do not sell your data. Ever.

4. Service Providers

Running the practice means a small number of specialist providers handle part of your information. Each one receives only what it needs, and only to deliver its part of the service:

Each provider operates under its own privacy policy and security standards. None of them is a client, a partner, or an advertiser — they are the tools the practice runs on.

On AI specifically: session content sent to Anthropic is processed under Anthropic's commercial API terms. Anthropic states that inputs and outputs from its commercial API are not used to train its models by default, and that they are deleted from its systems within 30 days.

5. Sensitive Health Information

Your intake form, your session transcript, your session audio and Dawn's notes contain sensitive personal and health-related information. This information is used solely to prepare and deliver your sessions and your materials. It is stored in encrypted form.

It is never sold, and it is never given to anyone outside the service providers listed in Section 4, each of which handles only the part described there in order to run the service. It is not used for advertising, not used for research, and not shared with any other client, practitioner, or organisation.

None of it is used to train anyone's AI systems.

6. Data Retention

Booking and payment records are retained for 7 years as required by applicable tax and business regulations. Intake responses, session transcripts, session audio, session notes and clinical notes are retained for 3 years and then securely deleted. You may request earlier deletion by contacting us.

7. Your Rights (California Residents — CCPA)

If you are a California resident, you have the right to:

To exercise any of these rights, contact dawn@mynewdawn.life. We will respond within 45 days.

8. International Users

We serve clients globally, including across North and South America. If you are located outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

9. Security

All data is transmitted over encrypted connections (SSL/TLS). Payment data is handled entirely by Stripe and is never stored on our servers. Session transcripts, audio and notes are stored in encrypted storage, and portal messages are encrypted before they are stored.

Sessions run on Zoom's encrypted platform. Zoom encrypts meeting traffic in transit. Because the session opens in your browser and uses live captions, Zoom's optional end-to-end encryption mode is not in use — Zoom's servers relay the meeting.

10. Cookies

Our website uses minimal cookies necessary for functionality. We do not use tracking or advertising cookies. Third-party services (Calendly, Stripe) may set their own cookies when you interact with their embedded tools, subject to their respective privacy policies.

11. Children and Young People

We offer sessions for children and young people from age 3. Where the client is under 18:

We do not knowingly collect information directly from a child through this website. Where a session is booked for a child, what we hold about them comes from their parent or legal guardian and from the session itself.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a notice on our website. The effective date reflects the most recent update.

13. SMS Messaging

If you provide a mobile number and opt in, we send appointment confirmations, reminders, and service replies. Text messages are sent through Twilio, our messaging provider. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell, rent, or share mobile numbers or SMS consent with third parties for marketing. SMS is not encrypted, so we never include clinical or session content in text messages — only scheduling and portal notifications.

14. Contact

For privacy questions, requests, or concerns: dawn@mynewdawn.life

© 2026 My New Dawn Hypnotherapy · mynewdawn.life